Free Shipping for Qualifying Purchases Over $50

Shipping & Returns

Shipping
Orders are processed within 2–5 business days. Once shipped, delivery times vary based on destination and carrier. You will receive a confirmation email with tracking information once your order has shipped.

Please note that shipping times are estimates and may be affected by factors outside our control, including customs delays or carrier disruptions.

Returns & Exchanges
We want you to love your purchase. If you are not fully satisfied, please contact us within 14 days of receiving your order at [your email here].

At this time, returns are reviewed on a case-by-case basis. Products must be unused and in their original packaging to be eligible for return. Shipping costs are non-refundable unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and clear photos, and we will make it right.

Policy Updates
This shipping and returns policy is temporary and subject to change. Please check back for updates.

FAQs

Products

Yes. Our products are made with natural and organic ingredients, many of which are grown and extracted on our own farm. We focus on clean formulations without unnecessary fillers or harsh chemicals.

Most of our formulas are designed for sensitive and delicate skin. However, we always recommend doing a patch test before full use, especially if you have allergies or very reactive skin.

Yes. All Arugot products are cruelty-free and not tested on animals. Most of our products are vegan; specific ingredients are always listed on each product page.

Our products are developed and produced in Israel using ingredients grown on our farm and sourced from trusted suppliers.

Most products have a shelf life of 6–12 months after opening. You can find the exact PAO (Period After Opening) symbol on each product label.

No. We avoid parabens, sulfates, phthalates, and synthetic fragrances. Our scents come from natural essential oils and botanical extracts.

Our products are made with gentle, natural ingredients, but we recommend consulting your healthcare provider before using any skincare products during pregnancy.

Some of our products are suitable for children, while others are formulated specifically for adult skin. Please check each product description for age recommendations.

Because we use natural ingredients and plant extracts, slight variations in color, texture, or scent can occur from batch to batch. This is completely normal.

Our products are carefully formulated and tested for safety and quality, but they are not intended to replace medical or dermatological treatment.

Orders + Billing

We accept major credit cards and other secure payment options available at checkout. All transactions are processed through trusted third-party payment providers.

Your card will be charged once your order is placed and successfully processed.

Once an order is submitted, it is processed quickly and cannot always be changed or canceled. Please contact us as soon as possible and we will do our best to assist.

After placing an order, you will receive a confirmation email with your order details. You can also contact our customer service team for updates.

Please check your spam or promotions folder first. If you still don’t see it, contact us and we will resend your confirmation.

Payments can be declined for several reasons, including incorrect card details, insufficient funds, or bank security restrictions. Please try again or contact your bank for more information.

At this time, gift cards and store credit are not available, but we plan to offer them in the future.

Yes. A digital receipt will be sent to your email address after your order is completed.

Prices are shown in your selected currency. Taxes and duties may apply depending on your location and will be calculated at checkout if applicable.

Yes. We use secure, encrypted payment systems and do not store your credit card information on our servers.

Privacy Policy (Template)

Last updated: January 2026

At [Your Brand Name], your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we may collect:

  • Personal information (such as name, email address, phone number, and shipping address)

  • Payment information (processed securely through third-party providers)

  • Browsing data (such as IP address, device type, and pages visited)

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order or inquiries

  • Improve our website and customer experience

  • Send marketing emails (only if you opt in)

Sharing Your Information

We do not sell your personal data. We may share information with trusted third-party services (such as payment processors, shipping providers, and analytics tools) only as necessary to operate our business.

Cookies

We use cookies to improve site functionality and analyze website traffic. You can disable cookies in your browser settings at any time.

Data Security

We take reasonable steps to protect your personal information, but no method of transmission over the internet is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at [your email].

Contact

For any privacy-related questions, contact us at:
[support@yourbrand.com]

Terms & Conditions (Template)

Last updated: January 2026

Welcome to [Your Brand Name]. By accessing or using our website, you agree to the following Terms & Conditions.

Use of Website

You agree to use this website for lawful purposes only and not to violate any applicable laws or regulations.

Products & Orders

All product descriptions and prices are subject to change at any time without notice. We reserve the right to refuse or cancel any order for any reason.

Payments

All payments are processed securely through third-party providers. We do not store your credit card details.

Shipping & Returns

Shipping times and return policies are outlined on our Shipping & Returns page. By placing an order, you agree to those terms.

Intellectual Property

All content on this site (text, images, logos, designs) is the property of [Your Brand Name] and may not be used without permission.

Limitation of Liability

We are not liable for any damages arising from the use of this website or our products.

Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the updated terms.

Contact

For questions about these Terms, contact us at:
info@arugotorganic.com

Wholesale Inquiries

Interested in carrying [Your Brand Name] in your store?
We love partnering with retailers who align with our values and want to offer high-quality products to their customers. Please fill out the form below with your business details, and our team will get back to you with wholesale pricing, minimums, and next steps.

Affiliate Inquiries

Want to earn commission by sharing [Your Brand Name]?
We work with creators, bloggers, and brand partners who genuinely love our products and want to share them with their audience. Submit your information below and tell us a bit about your platform, and we’ll be in touch if it’s a good fit.

Contact us

By contacting YTTP, whether by phone, email, or chat, I agree to YTTP’s Terms of Use (which includes an arbitration provision to resolve disputes), and I have read and acknowledge YTTP’s Privacy Policy.  Phone calls, chats, or emails with Us are recorded, stored, and accessible to Our third-party service provider(s). We leverage technologies provided by Our third-party service provider(s), including artificial intelligence, in responding to You. We leverage these technologies to, amongst other reasons, to identify and classify the reason You reach out to Us, to help Our customer service agents identify solutions to Your inquiry, and to help Our customer service agents prepare a response to You and other reasons listed in our Privacy Policy.  

 

Email Us

Have a question about our products, ingredients, or your order?
Email us at info@arugotorganic.com and we’ll respond within 1–2 business days.

For Business Inquiries

Interested in wholesale, partnerships, or press inquiries?
Contact us at partner@arugotorganic.com with details about your request.

Call Us

Prefer to speak with someone directly?
Call 877-680-0931
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)

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