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Privacy Policy

Last Updated: 5/15/2026

At Arugot Organic USA, we respect your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, place an order, create an account, join our loyalty program, or contact us.

By using our website, you agree to this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

This may include:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Order details
  • Account login details
  • Customer service messages
  • Product reviews or photos you submit
  • Loyalty program information

Payment Information

Payments are processed through third-party payment providers.

We do not store your full credit card number on our website. Payment providers may collect and process your payment details according to their own privacy policies.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on the website
  • Referring website
  • Cart activity
  • Purchase behavior
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and ship orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Manage returns, refunds, and exchanges
  • Create and manage customer accounts
  • Operate the Arugot Together loyalty program
  • Send marketing emails and promotions, if you opt in
  • Improve our website, products, and customer experience
  • Prevent fraud and protect our website
  • Comply with legal and tax requirements
  • Respond to questions, reviews, or customer requests

3. Email and SMS Marketing

If you sign up for marketing emails or SMS messages, we may send you updates, promotions, product launches, and special offers.

You can unsubscribe at any time by clicking the unsubscribe link in an email or following the opt-out instructions in a text message.

Even if you unsubscribe from marketing, we may still send important service messages, such as order confirmations, shipping updates, or account notices.


4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking tools.

These tools help us:

  • Remember your cart
  • Keep you logged in
  • Understand website traffic
  • Improve website performance
  • Show relevant ads
  • Measure marketing results
  • Personalize your shopping experience

You can control cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.


5. Analytics and Advertising

We may use third-party tools such as:

  • Google Analytics
  • Meta/Facebook Pixel
  • Email marketing platforms
  • SMS marketing platforms
  • Advertising platforms
  • Affiliate or tracking tools
  • Website performance tools

These tools may collect information about your activity on our website and other websites.

We use this information to understand customer behavior, improve our website, and show relevant ads.


6. How We Share Information

We do not sell your personal information in the traditional sense.

However, we may share information with trusted third parties that help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Fulfillment providers
  • Email and SMS marketing platforms
  • Website hosting providers
  • Analytics providers
  • Advertising platforms
  • Customer service tools
  • Fraud prevention tools
  • Loyalty program providers
  • Legal, tax, or compliance advisors

These third parties may only use your information as needed to provide services to us, unless their own policies state otherwise.


7. Selling or Sharing Personal Information

Some U.S. privacy laws may define certain advertising or tracking activities as “selling” or “sharing” personal information, even if money is not exchanged.

If required by law, we will provide a way for eligible users to opt out of the sale or sharing of personal information.

[Insert “Do Not Sell or Share My Personal Information” link if required]


8. Arugot Together Loyalty Program

If you join Arugot Together, our loyalty program, we may collect and use information related to your account, purchases, points, rewards, referrals, and loyalty activity.

We use this information to:

  • Track your points and rewards
  • Provide loyalty benefits
  • Send program updates
  • Improve the loyalty experience
  • Prevent fraud or misuse of the program

Loyalty program data may be shared with the third-party provider that helps operate the program.


9. Reviews and User Content

If you submit a review, photo, video, comment, or other content, we may display it on our website, social media, ads, emails, or other marketing materials.

This may include your name, initials, review text, photo, rating, or other content you provide.

Do not submit content you do not want shared publicly.


10. How We Protect Your Information

We use reasonable security measures to help protect your personal information.

However, no website, payment system, or online storage method is 100% secure.

You are responsible for keeping your account login information private.


11. How Long We Keep Your Information

We keep personal information only as long as needed for business, legal, tax, fraud prevention, customer service, and recordkeeping purposes.

For example, we may keep order records even after an account is closed if we need them for tax, legal, or business reasons.


12. Your Privacy Rights

Depending on where you live, you may have rights over your personal information.

These rights may include the right to:

  • Know what personal information we collect
  • Request a copy of your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing emails or texts
  • Opt out of certain advertising or tracking
  • Limit use of sensitive personal information, where applicable
  • Not be discriminated against for using your privacy rights

California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of certain selling or sharing of personal information.

To make a privacy request, contact us at:

Email: info@arugotorganic.com

We may need to verify your identity before completing a request.


13. Children’s Privacy

Our website is not intended for children under 13.

We do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13, we will delete it as required by law.


14. International Users

Arugot products are made in southern Israel and sold through Arugot USA.

If you visit our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

By using our website, you understand that your information may be processed outside your country of residence.


15. Third-Party Links

Our website may contain links to third-party websites, apps, or services.

We are not responsible for the privacy practices, content, or policies of third-party websites.

Please review their privacy policies before providing personal information.


16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.


17. Contact Us

For questions about this Privacy Policy or your personal information, contact us at:

Arugot USA
Email: info@arugotorganic.com
Website: arugotorganic.com

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