Orders are usually processed within 1–3 business days. Once your order ships, delivery time depends on the shipping method selected at checkout.
Yes. We ship to addresses within the United States.
Shipping rates are calculated at checkout based on your location, order size, and selected shipping method.
We may offer free shipping promotions from time to time. If free shipping is available, it will appear automatically at checkout.
Once your order ships, you will receive an email with tracking information.
First, check around your delivery area, mailbox, front desk, or with neighbors. If it still has not arrived, contact us and we’ll help you look into it.
At this time, the USA website is focused on U.S. shipping. International availability may be added in the future.
We want you to feel good about your purchase. If there is an issue with your order, contact us within 14 days of delivery so we can help.
For hygiene and safety reasons, opened skincare products may not be eligible for return unless there is a defect or issue with the product.
Contact us with your order number and photos of the damaged item/package. We’ll review it and help with a replacement or solution.
Email our support team with your order number and the reason for the return. We’ll guide you through the next steps.
Return shipping may be the customer’s responsibility unless the item arrived damaged, defective, or incorrect.
Once your return is approved and received, refunds are usually processed within 5–10 business days, depending on your bank or payment provider.
After placing your order, you should receive a confirmation email with your order details.
Contact us as soon as possible. If your order has not yet been processed or shipped, we’ll do our best to help.
Contact us immediately with your order number and the correct address. Once an order ships, we may not be able to update the address.
Check your spam or promotions folder first. If you still don’t see it, contact us and we can help confirm your order.
We accept major payment methods shown at checkout, including credit/debit cards and any additional payment options available on the site.
Discount codes must be entered at checkout. We may not be able to apply a code after the order is placed.
No. You can usually check out as a guest, but creating an account makes it easier to track orders and save your information for next time.
Click the account icon on the website and follow the steps to register with your email address.
Go to the login page and click “Forgot password?” to reset it.
Yes. If you placed your order while logged into your account, you can view your order history in your account dashboard.
Yes. You can update saved addresses in your account settings. For an order already placed, contact us quickly.
Contact customer support and we’ll help you with account removal.
Arugot creates skincare inspired by natural ingredients, herbal knowledge, and a gentle farm-to-skin approach. Our products are designed to feel clean, nurturing, and effective.
Arugot focuses on natural and plant-based ingredients wherever possible. Each product page includes ingredient details so you can review what’s inside.
Arugot does not believe in animal testing.
Many Arugot products are made with gentle ingredients, but every skin type is different. We recommend reviewing the ingredient list and patch testing before full use.
Each product page includes details about who the product is best for. You can also contact us for help choosing the right routine.
Some products may be suitable during pregnancy, but we recommend checking the ingredient list and asking your doctor if you are unsure.
Some Arugot products may be suitable for babies or children, depending on the formula. Always check the product description and use as directed.
Some products may have a natural herbal or essential-oil scent. Scent strength varies by product.
Store products in a cool, dry place away from direct sunlight. Keep lids closed tightly after use.
Shelf life varies by product. Check the packaging for the expiration date or period-after-opening symbol.
Yes, select products may be available for subscription so you can receive them on a regular schedule.
Choose the product, select your delivery frequency, and checkout. Your product will automatically ship based on the schedule you choose.
Yes. You can usually skip, pause, or manage upcoming subscription orders from your account.
Yes. You can cancel through your account or contact customer support for help.
Depending on the subscription setup, you may be able to edit the product, quantity, or delivery frequency.
Yes. Subscription orders are billed automatically based on the schedule you selected.
You may receive an email reminder before your next order is processed, depending on the subscription settings.
Arugot Together is our loyalty program. It’s our way of thanking you for shopping with us and being part of the Arugot community.
Create an account, shop on the website, and earn points on eligible purchases. You can use your points toward future orders.
Joining is simple. Create an account on the Arugot website and you’ll be part of the program.
Yes. Arugot Together is free to join.
You can earn points by making purchases and through other eligible actions, such as creating an account, celebrating a birthday, or joining special promotions.
Log into your account and apply your available points at checkout when eligible.
Points may expire after a certain period of account inactivity. Final expiration rules should be listed in your loyalty account page.
Some discounts and rewards may not be combined. If a reward can be used with another offer, it will show at checkout.
If an order is returned or refunded, the points earned from that purchase may be removed from your account.
Log into your account and open the Arugot Together rewards section to view your points balance and available rewards.
You can contact us through the website contact form or by email.
We usually respond within 1–3 business days.
Include your full name, order number if relevant, and a clear description of what you need help with.
Yes. Send us a message with your skin type, concerns, and what you’re looking for, and we’ll help guide you.
Yes. Please include your business name, website/social links, location, and what type of partnership you’re interested in.
You can follow Arugot on social media for product updates, skincare tips, and behind-the-scenes content.
Have a question about our products, ingredients, or your order?
Email us at info@arugotorganic.com and we’ll respond within 1–2 business days.
Interested in wholesale, partnerships, or press inquiries?
Contact us at partner@arugotorganic.com with details about your request.
Prefer to speak with someone directly?
Call 877-680-0931
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)
Simple ways to keep your favorite Arugot products stocked, save on repeat orders, and earn rewards every time you shop.
Save 10% on your favorite Arugot products and have them delivered on your schedule. Choose the products you use most, set your delivery timing, and keep your routine stocked without reordering each time.
Earn points every time you shop, then redeem them toward future orders. The more you make Arugot part of your routine, the more rewards you can enjoy.
Try your products at home and see how they fit your skin. If something is not the right match, you have 30 days to reach out so we can help make it right.
Your Account
Everything you need for a smoother, more rewarding skincare routine.
Track your orders from start to delivery
Faster checkout with your details saved
Save more with subscription deliveries
Earn rewards with Arugot Together
Free shipping on qualifying orders
Easy, stress-free returns
Get 15% Off Your First Order
Stay up-to-date with new products and promotions when you sign up for our emails.
• Earn points on every order
• Birthday gifts and exclusive perks
• Subscribe & save on essentials
No spam. Unsubscribe anytime.
Showing(All)
